Frequently Asked Questions
Read our shipping policy for delivery information. Available shipping options and the final shipping charge are confirmed at checkout before you pay.
Available destinations and rates are confirmed at checkout based on your address. If you don't see your country listed, get in touch and we'll let you know if we can get it to you.
Add two to your bag and 20% comes off the total. Add three and it becomes 30%. Both apply automatically at checkout — there's no code to enter and no minimum spend. If your bag qualifies for both, you get the bigger one.
Orders containing two or more items qualify for our automatic free-shipping discount. For a single item, the shipping charge is shown at checkout.
Once your order ships you'll get a confirmation email with tracking information, so you can follow it the rest of the way.
Contact us and we'll sort it out. Our full returns terms are published in the store policies at checkout.
If it hasn't shipped yet, contact us as soon as possible and we'll do what we can. Once it's on its way we're no longer able to make changes.
Through our Contact page — a real person reads every message and replies as soon as we can.
Choose the Small Electric Spin Scrubber for dishes and sinks, the Big Electric Power Scrubber for bathroom tiles and tubs, or the manual Toilet Brush for toilet cleaning. Each product page lists what is included.
No. The toilet brush is manual. Choose White for the brush kit; the 6, 12 and 24-piece options are replacement heads only. Used heads belong in the bin, never in the toilet.
Still wondering?
Ask before you buy.
If your question isn't up there, send it over. We'd rather answer it than have you order the wrong thing.